Frequently Asked Questions
How does the Restore Relief Shoulder Wrap actually work?
The Restore Relief Shoulder Wrap combines targeted heat, soothing vibration massage, and gentle compression to boost circulation and relieve joint stiffness. By delivering all three therapies directly to the shoulder, it helps ease muscle tension and support faster, hands-free recovery.
How often should I use this device?
Itβs recommended to use the shoulder brace for 15 minutes once a day whilst injured and weekly once healed.
Will this fit both left and right shoulders?
Yes, our shoulder brace is designed to fit both shoulders. Adjust the strap over the desired shoulder using the included instruction guide. If extra length is required, included is an arm extension strap for diversity.
How much does shipping cost?
Shipping is free on all orders to Australia.
What is your refund policy?
We offer a 14 day money back guarantee. If youβre not completely satisfied, just reach out and weβll make it right. For more information, visit our βRefund Policyβ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, youβll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the βTrack Your Orderβ page at the top of the website or in the website menu if youβre on a mobile device.Β
How do I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly atΒ restorefitco@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.