Frequently Asked Questions
How does the Restore Advanced Foot Relief Mat actually work?
The mat uses advanced EMS (Electrical Muscle Stimulation) technology to send powerful, targeted electrical pulses through the soles of your feet. This triggers rhythmic muscle contractions that mimic natural movement, actively pumping blood upward, reducing swelling, and melting away deep tension or aches in your feet and lower legs.
How often should I use the device?
The Restore Advanced Foot Relief Mat can be used daily. Many people use it once in the morning to energise and once before bed to relax. Each session is 15 minutes.
How do I clean and store the mat?
The mat is made from a durable, wipe-clean material. Simply use a damp cloth to wipe down the surface after use, let it air dry, and fold or roll it away. Because it’s lightweight and compact, it stores easily in a drawer or travel bag.
Can I use it if I have sensitive feet?
Yes, you absolutely can! The mat is fully customisable and designed with sensitivity in mind. It features multiple different massage modes and adjustable intensity levels to suit your needs.
We always recommend starting on the lowest setting (Level 1) for your first session. This allows your feet to gently adjust to the tingling sensation. From there, you are in complete control and can customise the power up or down to find the exact level of relief that feels comfortable and soothing for you.
How much does shipping cost?
Shipping is free on all orders to Australia.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How do I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at restorefitco@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.